Comment on Sneak Peek: Our Shiny New Header!

  1. neviditelny Sat 06 Apr 2013 04:42AM UTC

    Since the update, I cannot see the full chapter index drop down menu because of the download option buttons. Is there a way I can fix this?

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    1. Sam of Support (AO3_Support) (Official) Sat 06 Apr 2013 12:37PM UTC

      A hammer with the letters "AO3" on top of a keyboard with keys knocked loose.

      Hi, neviditelny:

      From your description, it sounds like the File Type buttons for the different downloads aren't disappearing - that's usually a javascript issue caused by a plugin of some sort. Would you send Support a ticket with: which OS you're using, which browser you're using, and a list of any plugins or extensions you have installed? Once we have that info, we'll be able to give you a better idea as to what's going on.

      Best,
      Sam J.
      AO3 Support

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      1. neviditelny Sat 06 Apr 2013 04:56PM UTC

        Thank you for your reply - I fixed the problem, though. It was an issue with jQuery (which I am still not sure what that is), and I changed a setting in my ScriptSafe plugin and the problem was fixed.

        Thank you anyway!

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        1. Sam of Support (AO3_Support) (Official) Sat 06 Apr 2013 05:05PM UTC

          A hammer with the letters "AO3" on top of a keyboard with keys knocked loose.

          Hi again!

          jQuery is an open source javascript library we use for a lot of our javascript code on the site, rather than re-create the code. Blocking jQuery functionally disables much of the site's javascript. For caching purposes and for bandwidth purposes, we actually link to a copy of the files on Google's servers - this way, your browser may already have them saved from visiting another site and doesn't have to re-download them when you visit the Archive.

          Best,
          Sam J.
          AO3 Support

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